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Troubleshooting

  • I'm having trouble using Osmo on an older device, can you help?
  • How do I clear my keychain and what does it do?
  • I am having trouble with my Osmo game, what can I do?
  • What can I do if Osmo apps keep crashing on my older device?
  • Why am I getting a camera-related error message in my Osmo game?
  • Why isn't the Osmo game correctly detecting what I'm doing?
  • I'm having issues downloading Osmo apps from the App Store; what can I do?
  • There's no sound in this Osmo app on my iPad; what can I do?
  • What do I do if an Osmo app crashes?
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