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Digital-Only Games

Includes any add-on games that do not come with their own game pieces

I accidentally purchased a Plus game, can I return it?

Yes, you can return a Plus game! For reference, the Plus games include Counting Town, Shape Builder, Lettertopia, and Math Buzz.

If you purchased the PlayOsmo website, you can return the purchase by reaching out to our Support team.

If you purchased within the app, you can return the app by filing for a return with Apple.
What’s the difference between purchasing a Plus game on the PlayOsmo website vs. the App Store?

If you purchase the Early Math Adventure Bundle (2 apps included) or the Family Game Night Bundle (2 apps included) on the PlayOsmo website, the games will be unlocked forever on your myOsmo account. This means that the games can be downloaded and played on any device signed in to your myOsmo account, regardless of whether it is an Amazon Fire device or an iPad device.

If you purchase within the app, however, the purchase can only be restored and accessed on devices signed in to the AppleID that was used to make the purchase. In other words, any iPad that wants to take advantage of your purchase will have to be logged into the same AppleID in order to access the game. Purchases will also not be transferable to Amazon Fire devices.

Further, the price for the two-game bundle on PlayOsmo is $40 USD, while the price in the App store is $50 USD.
How do I access the new Plus games? (Math Buzz, Lettertopia, Counting Town, or Shape Builder)
Math Buzz and Lettertopia:

Math Buzz and Lettertopia can either be purchased as part of the Family Game Night Bundle or as part of the Genius Starter Kit + Family Game Night. Both the kit and the bundle can be purchased at https://www.playosmo.com/.

Family Game Night Bundle:

The Family Game Night Bundle includes 2 downloadable games: Math Buzz and Lettertopia. It can be purchased on the Osmo website and directly from the App Store on your compatible device.

In order to download and play the games, you will need to use the redemption code sent to the email address you used to purchase the bundle.

**Please note: The Numbers tiles and the Words tiles are required to play these games and are sold separately or as part of the Genius Starter Kit.

Please follow these steps to get started with your Family Game Night Bundle:
1. Go to your email inbox and locate the Game Redemption Code email from Osmo with your redemption code.
2. Use the browser on your device to navigate to https://my.playosmo.com/redeem
3. Enter your redemption code into the space provided.
4. When prompted, sign in to your MyOsmo account. If you don't have a MyOsmo account, you will be prompted to create one in order to redeem your purchase.
5. You will then receive a prompt to download the 2 included games: Math Buzz and Lettertopia
6. Once the games are downloaded to your device, launch one of the games and sign in to your MyOsmo account.
7. Tap the "Play" button to begin playing!
Genius Starter Kit + Family Game Night:

The Genius Starter Kit + Family Game Night includes 7 games in total. Of the 7 total games, 5 of the games are free to download. The other 2 games require a redemption code in order to restore the purchase.

The 2 games that require a redemption code are:
1. Math Buzz
2. Lettertopia
The redemption code is located on the slip of paper inside the box that says “Set Up” in red font. The redemption code is listed under “Step 2” in a white box.

Please follow these steps to get started with your Genius Starter Kit + Family Game Night:
1. Open the box and locate the slip of paper that says “Set Up” in red font.
2. Locate your redemption code located in the white box on this slip of paper.
3. Use the browser on your device to navigate to https://my.playosmo.com/redeem
4. Enter your redemption code into the space provided.
5. When prompted, sign in to your MyOsmo account. If you don't have a MyOsmo account, you will be prompted to create one in order to redeem your purchase.
6. You will then receive a prompt to download Osmo World to your device. For reference, the Osmo World app is a hub that allows you to access all of the Osmo game apps from one place.
7. Launch Osmo World and sign in to your MyOsmo account using your email address.
8. When prompted to choose which games you purchased, select the Genius Starter Kit + Family Game Night.
9. Tap "Install my games" to add the games included in the Genius Starter Kit + Family Game Night to the download queue.
10. Tap "Download" next to each game to begin downloading.
11. Once the games are downloaded to your device, you're ready to start playing!
Counting Town and Shape Builder:

Counting Town and Shape Builder can either be purchased as part of the Early Math Adventure Bundle or as part of the Little Genius Starter Kit + Early Math. Both the kit and the bundle can be purchased at https://www.playosmo.com/.

Early Math Adventure Bundle:

The Early Math Adventure Bundle includes 2 downloadable games: Counting Town and Shape Builder. It can be purchased on the Osmo website and directly from the App Store on your compatible device.

In order to download and play the games, you will need to use the redemption code sent to the email address you used to purchase the bundle.

**Please note: The Sticks & Rings game pieces are required to play these games and are sold separately or as part of the Little Genius Starter Kit.

Please follow these steps to get started with your Early Math Adventure Bundle:
1. Go to your email inbox and locate the Game Redemption Code email from Osmo with your redemption code.
2. Use the browser on your device to navigate to https://my.playosmo.com/redeem
3. Enter your redemption code into the space provided.
4. When prompted, sign in to your MyOsmo account. If you don't have a MyOsmo account, you will be prompted to create one in order to redeem your purchase.
5. You will then receive a prompt to download the 2 included games: Counting Town and Shape Builder
6. Once the games are downloaded to your device, launch one of the games and sign in to your MyOsmo account.
7. Tap the "Play" button to begin playing!
Little Genius Starter Kit + Early Math:

The Little Genius Starter Kit + Early Math includes 6 games in total. Of the 6 total games, 4 of the games are free to download. The other 2 games require a redemption code in order to restore the purchase.

The 2 games that require a redemption code are:
1. Counting Town
2. Shape Builder
The redemption code is located on the slip of paper inside the box that says “Set Up” in red font. The redemption code is listed under “Step 2” in a white box.

Please follow these steps to get started with your Little Genius Starter Kit + Early Math:
1. Open the box and locate the slip of paper that says “Set Up” in red font.
2. Locate your redemption code located in the white box on this slip of paper.
3. Use the browser on your device to navigate to https://my.playosmo.com/redeem
4. Enter your redemption code into the space provided.
5. When prompted, sign in to your MyOsmo account. If you don't have a MyOsmo account, you will be prompted to create one in order to redeem your purchase.
6. You will then receive a prompt to download Osmo World to your device. For reference, the Osmo World app is a hub that allows you to access all of the Osmo game apps from one place.
7. Launch Osmo World and sign in to your MyOsmo account using your email address.
8. When prompted to choose which games you purchased, select the Little Genius Starter Kit + Early Math.
9. Tap "Install my games" to add the games included in the Little Genius Starter Kit + Early Math to the download queue.
10. Tap "Download" next to each game to begin downloading.
11. Once the games are downloaded to your device, you're ready to start playing!
How do I purchase and access the Math Buzz and Lettertopia games?
Math Buzz and Lettertopia can either be purchased as part of the Family Game Night Bundle or as part of the Genius Starter Kit + Family Game Night. Both the kit and the bundle can be purchased at these links:

Family Game Night Bundle:

The Family Game Night Bundle includes 2 downloadable games: Math Buzz and Lettertopia. It can be purchased on the Osmo website and directly from the App Store on your compatible device.

In order to download and play the games, you will need to use the redemption code sent to the email address you used to purchase the bundle.

**Please note: The Numbers tiles and the Words tiles are required to play these games and are sold separately or as part of the Genius Starter Kit.

Please follow these steps to get started with your Family Game Night Bundle:
1. Go to your email inbox and locate the Game Redemption Code email from Osmo with your redemption code.
2. Use the browser on your device to navigate to https://my.playosmo.com/redeem
3. Enter your redemption code into the space provided.
4. When prompted, sign in to your MyOsmo account. If you don't have a MyOsmo account, you will be prompted to create one in order to redeem your purchase.
5. You will then receive a prompt to download the 2 included games: Math Buzz and Lettertopia
6. Once the games are downloaded to your device, launch one of the games and sign in to your MyOsmo account.
7. Tap the "Play" button to begin playing!
Genius Starter Kit + Family Game Night:

The Genius Starter Kit + Family Game Night includes 7 games in total. Of the 7 total games, 5 of the games are free to download. The other 2 games require a redemption code in order to restore the purchase.

The 2 games that require a redemption code are:
1. Math Buzz
2. Lettertopia
The redemption code is located on the slip of paper inside the box that says “Set Up” in red font. The redemption code is listed under “Step 2” in a white box.

Please follow these steps to get started with your Genius Starter Kit + Family Game Night:
1. Open the box and locate the slip of paper that says “Set Up” in red font.
2. Locate your redemption code located in the white box on this slip of paper.
3. Use the browser on your device to navigate to https://my.playosmo.com/redeem
4. Enter your redemption code into the space provided.
5. When prompted, sign in to your MyOsmo account. If you don't have a MyOsmo account, you will be prompted to create one in order to redeem your purchase.
6. You will then receive a prompt to download Osmo World to your device. For reference, the Osmo World app is a hub that allows you to access all of the Osmo game apps from one place.
7. Launch Osmo World and sign in to your MyOsmo account using your email address.
8. When prompted to choose which games you purchased, select the Genius Starter Kit + Family Game Night.
9. Tap "Install my games" to add the games included in the Genius Starter Kit + Family Game Night to the download queue.
10. Tap "Download" next to each game to begin downloading.
11. Once the games are downloaded to your device, you're ready to start playing!
How do I purchase and access the Counting Town and Shape Builder games?
Counting Town and Shape Builder can either be purchased as part of the Early Math Adventure Bundle or as part of the Little Genius Starter Kit + Early Math.

Early Math Adventure Bundle:

The Early Math Adventure Bundle includes 2 downloadable games: Counting Town and Shape Builder. It can be purchased on the Osmo website and directly from the App Store on your compatible device.

In order to download and play the games, you will need to use the redemption code sent to the email address you used to purchase the bundle.

**Please note: The Sticks & Rings game pieces are required to play these games and are sold separately or as part of the Little Genius Starter Kit.

Please follow these steps to get started with your Early Math Adventure Bundle:
1. Go to your email inbox and locate the Game Redemption Code email from Osmo with your redemption code.
2. Use the browser on your device to navigate to https://my.playosmo.com/redeem
3. Enter your redemption code into the space provided.
4. When prompted, sign in to your MyOsmo account. If you don't have a MyOsmo account, you will be prompted to create one in order to redeem your purchase.
5. You will then receive a prompt to download the 2 included games: Counting Town and Shape Builder
6. Once the games are downloaded to your device, launch one of the games and sign in to your MyOsmo account.
7. Tap the "Play" button to begin playing!
Little Genius Starter Kit + Early Math:

The Little Genius Starter Kit + Early Math includes 6 games in total. Of the 6 total games, 4 of the games are free to download. The other 2 games require a redemption code in order to restore the purchase.

The 2 games that require a redemption code are:
1. Counting Town
2. Shape Builder
The redemption code is located on the slip of paper inside the box that says “Set Up” in red font. The redemption code is listed under “Step 2” in a white box.

Please follow these steps to get started with your Little Genius Starter Kit + Early Math:
1. Open the box and locate the slip of paper that says “Set Up” in red font.
2. Locate your redemption code located in the white box on this slip of paper.
3. Use the browser on your device to navigate to https://my.playosmo.com/redeem
4. Enter your redemption code into the space provided.
5. When prompted, sign in to your MyOsmo account. If you don't have a MyOsmo account, you will be prompted to create one in order to redeem your purchase.
6. You will then receive a prompt to download Osmo World to your device. For reference, the Osmo World app is a hub that allows you to access all of the Osmo game apps from one place.
7. Launch Osmo World and sign in to your MyOsmo account using your email address.
8. When prompted to choose which games you purchased, select the Little Genius Starter Kit + Early Math.
9. Tap "Install my games" to add the games included in the Little Genius Starter Kit + Early Math to the download queue.
10. Tap "Download" next to each game to begin downloading.
11. Once the games are downloaded to your device, you're ready to start playing!

Still have a question? Please contact us!

How can we help you?

Digital-Only Games

Math Buzz and Lettertopia:

Counting Town and Shape Builder: