General

  • What can I do if Osmo apps keep crashing?
  • Why am I getting a camera-related error message in my Osmo game?
  • Why isn't the Osmo game detecting what I'm doing correctly?
  • How do I mute the sound in an Osmo app?
  • How can I increase the difficulty in an Osmo app?
  • How do I reset an individual's progress in the Osmo apps?
  • Can younger kids (preschoolers) use Osmo apps?
  • How do I take a screenshot on my iPad?
  • How do I delete an app on my iPad?
  • How do I restart an app on my iPad?
  • How do I start playing Osmo?
  • How do I download the Osmo apps?
  • I'm having issues downloading Osmo apps from the App Store; what can I do?
  • What is the educational value of Osmo apps?
  • How are Osmo games better than playing on touch screen?
  • Are Osmo apps safe for kids to use?
  • Do you have instructions for the Osmo apps?
  • Does Osmo require Internet?
  • Where's the Osmo game menu?
  • How is progress saved in Osmo apps?
  • Why does Osmo need access to camera or other functionalities?
  • Can I play Osmo games with multiple folks in the same location?
  • How do I switch to a different player profile?
  • Can I play Osmo games with folks in different locations?
  • How much memory do the Osmo apps need?
  • How do I edit an avatar in an Osmo app?
  • How do I opt out of in-app promotions?
  • What does the white circle with a hand waving in it mean?
  • What should I do if "Center your pieces" pops up on the screen?
  • There's no sound on this Osmo app; what can I do?
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General