1- To set up your Osmo, please go to this URL (which is printed on the inside of every Osmo product box) and create a myOsmo account:

https://my.playosmo.com/start

2- We have a video with Osmo setup instructions here.

3- Also, please see our written instructions for myOsmo account creation and management here:

https://www.playosmo.com/static/downloads/GettingStartedWithmyOsmoAccountsProfiles.pdf

All the Osmo games are designed and developed in the U.S. Our company (Tangible Play, Inc.) is based in the State of California.

Here is the answer from the Apple Support website:

https://support.apple.com/en-us/HT201559

Here is an illustrated guide from WikiHow:

http://www.wikihow.com/Reboot-an-iPad

Here is the answer from the Apple Support website:

https://support.apple.com/en-us/HT201471

Here is a more detailed guide from the Macworld UK website:

http://www.macworld.co.uk/how-to/ipad/how-identify-which-ipad-you-have-3528437/

Osmo is a unique gaming accessory that will change the way your child plays. Osmo is designed with reflective artificial intelligence, a groundbreaking technology that bridges the real and digital realms. 

The suite of Osmo games include apps that feature drawing, literacy, physics puzzles, spatial reasoning, coding, and more. Each one offers an "augmented reality" experience where the iPad apps bring real-world accessories to life.

The basic Osmo system contains a base for the iPad to sit in and a reflective mirror that attaches to the iPad camera. The reflector adjusts the optics so that the camera is essentially recording the table area in front of the iPad, which enables the Osmo apps can "see" the objects placed there.

You can purchase our products on our website (https://www.playosmo.com/en/shopping/) or from one of our retail partners (https://www.playosmo.com/en/retail/).

Sure do! Our PlayOsmo YouTube channel has lots of tutorials and other fun content. Watch the Osmo video here.

Not at this time. Unfortunately, after testing most existing protective cases in the marketplace, we've discovered that none work with Osmo. For this reason, we are currently designing a new solution, which we expect to have available in the October/November 2018 timeframe.

We do have some good news to share regarding screen protectors; Osmo is compatible with the ZAGGInvisibleShield, or any similar screen protectors that have the same or less thickness, and don't cover the edges of the device.  Screen protectors that are thicker than the ZAGGInvisibleShield, or cover some of the device edges, are not compatible with Osmo.

As mentioned above, we do plan to have an iPad case solution available in Fall 2018 and will update everyone then.  Thanks so much for your patience!