How can we help you?

Amazon Fire compatibility

Is the Fire HD 8 Kids Edition compatible with Osmo?

Yes! Just please remove the protective case prior to setting up your Osmo.
When will Osmo games for Amazon Fire be available in the UK & other countries?

We are actively working on plans to launch Osmo for Amazon Fire tablets beyond the U.S., and anticipate this to happen over the course of 2019.
Is the Osmo Fire base compatible with kid-proof cases?

No, the Osmo base for Amazon Fire is not compatible with kid-proof cases or any other protective cases at this time. All cases will need to be removed from the tablet before playing Osmo.
What do I need to play Osmo games on my Amazon Fire tablet?

First, you'll need a compatible Amazon Fire tablet from this list:

https://support.playosmo.com/hc/en-us/articles/360007204253-What-Amazon-Fire-tablets-is-Osmo-compatible-with-

You also need an Osmo Fire base & reflector. Fire bases & reflectors are sold as part of the Osmo Genius Kit for Amazon Fire and the Osmo Creative Kit for Amazon Fire, and as separate items, both on Amazon and our website here:

https://www.playosmo.com/en/shopping/?cc=us
How can I tell which Amazon Fire tablet I have, and if it's compatible with Osmo?

Go to Settings > Device Options > Device Model. Here's a list of all Osmo-compatible Fire tablets:

https://support.playosmo.com/hc/en-us/articles/360007204253-What-Amazon-Fire-tablets-is-Osmo-compatible-with-

Reference the Amazon Fire Wikipedia Page for additional details regarding the Fire tablet naming convention.
Can I charge my Amazon Fire tablet while in the Osmo base?

Yes! That said, you will need to move the reflector over to one side in order to make room for the charging cord.
How do I know if my Osmo reflector works with the Amazon Fire tablets?
- If the reflector has a white Osmo logo on the front and 5 small white dots on the back, it is the reflector that’s designed specifically for Amazon Fire tablets.
- If the reflector has none of these markings, it's the version for iPads.
Why doesn't the back button work with Osmo for Fire apps?

The Osmo apps do not use the back button on the tablets that are compatible with Osmo.
What are the Osmo Amazon Fire base extension legs used for?

In order to play the Osmo games on the 7th Generation Fire 7 and 8, the legs in the base must be extended.

HOW TO EXTEND:
In order to extend the base legs, you need to pull the leg out while keeping the button pressed.

HOW TO RETRACT/SHORTEN:
To shorten the base, hold the button while pushing the legs back up. Note that if the legs appear stuck in one position, you may need to wiggle them a bit from side to side.

Please refer to the following videos to see a demonstration of leg extension/shortening.

Extend: https://youtu.be/DsW_RiIAoDc
Shorten: https://youtu.be/IL7_ufJDeKc

NOT SURE WHICH FIRE MODEL YOU HAVE?
You can find out your exact model under Settings > Device Options > Device Model.

The instructions for whether to extend or shorten your legs are also part of the setup steps presented at the launch of each app.
Where can I find the Osmo apps for Amazon Fire?

In the Amazon App Store:

https://www.amazon.com/s?rh=n%3A2350149011%2Cp_4%3AOsmo&ref=bl_dp_s_web_0

Please make sure you have one of the Osmo-compatible Amazon Fire tablets:

https://support.playosmo.com/hc/en-us/articles/360007204253-What-Amazon-Fire-tablets-is-Osmo-compatible-with-
What Osmo games can be played with compatible Amazon Fire tablets?

All Osmo games except MindRacers are compatible with Fire tablets, despite what the product boxes indicate.

Little Genius Kit games are not yet compatible with Amazon Fire tablets, but will become compatible in November 2019.

INTERCHANGEABLE GAME PIECES:

The Osmo game pieces are interchangeable between iPad and Fire tablets, however, a Fire base & reflector are required to play Osmo games on a Fire tablet.

REQUIRED FIRE TABLET HARDWARE:

In order to play Osmo games on any compatible Fire tablet, the Fire base (which includes a reflector) must be purchased. It is sold as part of Osmo Creative Kit for Fire on Amazon, as well as part of Osmo Genius Kit for Fire and as a separate item, both on Amazon and on our website here:

https://www.playosmo.com/en/shopping/?cc=us

You can download the Osmo apps in the Amazon App Store:

https://www.amazon.com/s/ref=nb_sb_noss_1?url=search-alias%3Dmobile-apps&field-keywords=osmo

Please check our list of Osmo-compatible Amazon Fire tablets:

https://support.playosmo.com/hc/en-us/articles/360007204253-What-Amazon-Fire-tablets-is-Osmo-compatible-with-
What Amazon Fire tablets is Osmo compatible with?
Osmo is compatible with only the latest Amazon Fire tablets:
- Amazon Fire 7 (7th Generation, 2017 Release, including kids edition, case removed)
- Amazon Fire HD 8 (7th Generation, 2017 Release, including kids edition, case removed)
- Amazon Fire HD 10 (7th Generation, 2017 Release, including kids edition, case removed)
- Amazon Fire HD 8 (8th Generation, 2018 Release, including kids edition, case removed)
- Amazon Fire 7 (9th Generation, 2019 Release, including kids edition, case removed)
When do you plan to launch an Android version?

In September 2018, Osmo launched the new Osmo for Amazon Fire platform! Osmo is now compatible with the latest Fire tablets. Please see the list here:

https://support.playosmo.com/hc/en-us/articles/360007204253-What-Amazon-Fire-tablets-is-Osmo-compatible-with-

If you are unsure which tablet you have, you can find out by going to:
Settings > Device Options.

All the the Osmo games are compatible with Fire tablets *except* MindRacers, which will not become compatible due to a camera hardware constraint on the Fire tablets.

There are currently no plans to expand Osmo into other Android tablets.

Still have a question? Please contact us!