Please only use dry erase or liquid chalk markers on the Creative Board.
Based on customer feedback, products such as Mr. Clean Magic Eraser (https://www.mrclean.com/en-us/shop-products/magic-erasers/magic-eraser-original) and Windex work great for cleaning the board.
If they do NOT work, or if these products are not readily available, here are some other options:
1. Vinegar and water solution
3. 99% or 90% Isopropyl alcohol
4. Hand sanitizer
If for any reason that does not work in your case, please do let us know so that we can take the appropriate corrective action.