If you lose or break an iPad red reflector, you may purchase a new one on our website (at the bottom of the page, under 'Accessories') for $10 USD.

We're happy to send you replacement Osmo game pieces free of charge (within reason).

Please follow these steps:

1. log into your myOsmo account (if you do not see your name on the home page, it means that you're not logged into your account; please make sure to log in);
2. click on your name in the top right corner;
3. select "Replacements" from the dropdown menu and fill out the form.

We'll send you an email confirmation that we received your request, as well as a notification once it ships.

Note that we do *not* supply replacement reflectors, Osmo Creative Boards, Yoobi markers, Yoobi blue pouches, or Osmo bases free of charge (unless they were damaged or missing upon receipt of your order from our website). 

• Reflectors are sold on our website (prices start at $10 USD).
• Osmo bases are sold on our site for $39 USD.
• Osmo Creative Boards, Yoobi markers and Yoobi pouches are sold as parts of the Creative Set.
• Yoobi markers are sold in many locations listed on the Yoobi website, including Target stores in the US; alternatively, any dry erase marker will work with the Osmo Creative Board.