If you lose or break an iPad red reflector, you may purchase a new one on our website (at the bottom of the page, under 'Accessories') for $10 USD.

We're happy to send you replacement Osmo game play piece free of charge (within reason). Please log into your myOsmo account and:

1. click on your name in the top right corner;
2. select "Replacements" from the dropdown menu and fill out the form.

We'll send you an email confirmation that we received your request, as well as a notification once it ships.