The following iPads and iPhones will require the Osmo Reflector for iPad (2021), which is not yet included in any Osmo kit:
- iPad Pro 12.9-inch (Generations 3-5)
- iPad Pro 11-inch (Generations 1-3)
- iPad Air 4
- iPad Air 5
- iPad Mini 6
- iPhone 12
- iPhone 12 Pro
- iPhone 12 Pro Max
- iPhone 13
- iPhone 13 Pro
- iPhone 13 Pro Max
- iPhone 14
- iPhone 14 Plus
The other compatible iPad models will work just fine with the standard iPad reflector (included with all Osmo Starter Kits and Bases) and don't need the Reflector for iPad (2021).
If your reflector has an adjustable dial on the side, then it's the 2021 version. If it does not, it's the standard iPad reflector (included with all Osmo Starter Kits and bases purchased prior to Fall 2022).
If you need the Reflector for iPad (2021), Osmo is happy to send one to you free of charge (shipping only to USA and Canada).
To request a complimentary Reflector for iPad (2021), please send an email to support@playosmo.com with the following information (please make sure all four items are included):
- first and last name
- complete ship-to address, including zip/postal code
- telephone number
- message that you need a complimentary reflector, with this subject line: "Please send a complimentary Reflector for iPad (2021)"