When do I need a redemption code?

You will need a redemption code if you purchased any of Osmo's digital-only games.

The redemption code is sent to the email address that you provided when you placed your order. If you can't find it, please make sure to check your spam folder first. If you need a replacement redemption code, you can request it through our contact form.

To redeem your code and start playing the games, please follow the instructions in this setup video.

Can’t find your answer in our support center? Contact us directly.