Temporary Workaround for Slim Bezel Devices

Some of the more recent Apple iPads have a slimmer bezel around the edges and a larger footprint, which renders our current red reflector for iPads inoperable. Osmo's current reflector design is NOT compatible with the following iPads:

- iPad Pro 11-inch
- iPad Pro 12.9-inch
- iPad Air 4

To make these devices compatible with Osmo, we need to design, develop, and manufacture a new red reflector that can accomodate the slim bezel.

Great news though -- we are working diligently developing new hardware for these devices, and we expect it to be available in Spring 2021!

In the meantime, we have a temporary workaround that may help you to use these larger iPads with Osmo's current hardware. Please see the video below for instructions on how you may be able to use your iPad Pro 11-inch, iPad Pro 12.9-inch, or iPad Air 4 with your current Osmo New Base for iPad.

**Please note that this temporary workaround will only work with the Osmo New Base for iPad. These larger iPads are too wide to fit on the Osmo Classic Base for iPad.**

We recommend using one of the following for this temporary workaround:

    1. Ticonderoga Pencil #2 
    2. BIC Mechanical Pencil
    3. Paper Mate Write Bros
    4. BIC Round Stic/Round Stic Grip 

For reference, you can find a list of iPads that are currently compatible with Osmo here:
https://support.playosmo.com/hc/en-us/articles/115009542208-What-iPad-models-is-Osmo-compatible-with-

Can’t find your answer in our support center? Contact us directly.