What happens if I lose some of the Detective Agency game pieces?

Osmo will offer a one time free replacement of the magnifying glass, however, the map holder and maps cannot be replaced without purchasing a new game.

To submit a request for a replacement magnifying glass, please follow the steps here to submit an online request using your myOsmo account:

  1. log into your myOsmo account at https://my.playosmo.com  (if you do not see your name, it means that you're not logged into your account; please make sure to log in);
  2. click on your name in the top right corner;
  3. select 'Replacements' from the dropdown menu and fill out the form.
Still have a question? Please contact us!

What happens if I lose some of the Detective Agency game pieces?

Letitia -

Osmo will offer a one time free replacement of the magnifying glass, however, the map holder and maps cannot be replaced without purchasing a new game.

To submit a request for a replacement magnifying glass, please follow the steps here to submit an online request using your myOsmo account:

  1. log into your myOsmo account at https://my.playosmo.com  (if you do not see your name, it means that you're not logged into your account; please make sure to log in);
  2. click on your name in the top right corner;
  3. select 'Replacements' from the dropdown menu and fill out the form.
Have more questions? Submit a request

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