If you placed your order with our EDU team from a quote, please contact [email protected] for assistance.
If you placed your order on our shopping page (https://playosmo.com/en/shopping/), you can generate and view your itemized receipt through your order status page. Please follow these steps, replacing "YOURORDERNUMBER" in the URL with your order number.
1. Go to your order status page at this URL: https://www.playosmo.com/en/myorder/?id=YOURORDERNUMBER
2. Click "Unlock personal information" and enter the email address and the postal code associated with your order.
3. Under the shipping address, there is an option to "view a printable receipt for this order." Click on that link to view and print your Osmo receipt.
Note that the VAT invoice is the same as the itemized receipt, as we do not separate out VAT from the product cost.