Osmo apps are compatible with iOS 9 and above, so if you're running a previous version of iOS, please update right away. In addition, it's always recommended that you download the latest version of the Osmo app to ensure the absence of any software glitches.
If you're already running iOS 9 or above, as well as the latest app version, we suggest:
- close out all background apps (do not skip this step);
- uninstall and reinstall the Osmo app that's crashing;
- restart the iPad (do not skip this step).