Is there a warranty for Osmo?

There is a one-year warranty on the Osmo bases and cases only; game pieces are replaced free of charge, within reason, for the first 90 days. You can follow these instructions when you submit an online request for replacements:

https://support.playosmo.com/hc/en-us/articles/234963188-How-can-I-get-a-replacement-reflector-or-game-play-pieces- 

If you'd like to request a replacement Osmo base, you may need to send us your broken base (base + reflector) first. Please reach out to us through this form for assistance with the process

https://support.playosmo.com/hc/en-us/requests/new 

While we do not replace lost iPad or Fire bases (or reflectors), we do sell them separately on our website, in the "Accessories" section:

https://www.playosmo.com/en/shopping/accessories 

 
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