To connect a new device to your myOsmo account, please open any Osmo app and tap the myOsmo button in the top right corner of the home screen. Then tap 'Log-in', enter your username and password and tap 'Login', or tap 'School Login' to connect with your activation code.
If you have a problem connecting, please write back with the name of the Osmo app you're using and a screenshot of the problem screen.
Please also see our PDF guide to myOsmo here:
Please note that you can download any Osmo app to your new iOS device at this URL:
If you have a problem connecting, please contact us with your device model number and a few pictures or a video of the issue occurring so we can better assist you.
Here are instructions to find which model / device you have:
iPads: open Settings > General > About
Fire tablets: open Settings > Device Options