What if I lose the Play block?

We're happy to send you replacement Coding Awbie blocks free of charge, within reason.

Please follow these steps.

  1. log into your myOsmo account at https://my.playosmo.com (if you do not see your name, it means that you're not logged into your account; please make sure to log in);
  2. click on your name in the top right corner;
  3. select "Replacements" from the dropdown menu.

We'll send you an email confirmation that we received your replacement game piece request and will also email you when the pieces have shipped.

While you await the arrival of your replacement piece, you can change the settings in the Coding Awbie app itself to allow for a digital experience instead of a physical one. Go to Settings (a button in the top left corner of the screen) and toggle 'COMPILE BUTTON ENABLED' in the bottom left corner.

You're all set to play the Coding game without the Play block! Enjoy!

Coding_Awbie.png

Still have a question? Please contact us!

What if I lose the Play block?

Arisha -

We're happy to send you replacement Coding Awbie blocks free of charge, within reason.

Please follow these steps.

  1. log into your myOsmo account at https://my.playosmo.com (if you do not see your name, it means that you're not logged into your account; please make sure to log in);
  2. click on your name in the top right corner;
  3. select "Replacements" from the dropdown menu.

We'll send you an email confirmation that we received your replacement game piece request and will also email you when the pieces have shipped.

While you await the arrival of your replacement piece, you can change the settings in the Coding Awbie app itself to allow for a digital experience instead of a physical one. Go to Settings (a button in the top left corner of the screen) and toggle 'COMPILE BUTTON ENABLED' in the bottom left corner.

You're all set to play the Coding game without the Play block! Enjoy!

Coding_Awbie.png

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