My order is being rejected. What can I do?

The most common reason that orders are rejected is that the billing address entered into the order form does not match the billing address associated with the credit card. Pay special attention to the zip or postal code on the billing address as well.

Questions? Please reach out to us through this form for assistance:

https://support.playosmo.com/hc/en-us/requests/new

 

 

 

Can’t find your answer in our support center? Contact us directly.