Why doesn't my iPad fit in my Osmo iPad base?

As long as you have an iPad other than the Pro 12.9-inch, the Osmo iPad Base will fit your iPad.

It's possible that you need to switch the Base inserts to accommodate yours. If this is the case, please follow the simple instructions in this video. Suggest getting a pencil with eraser ready to do this:https://youtu.be/vVK8R9N-Dh4

If, for any reason, you still have a question about adjusting the inserts, please reach out to support@playosmo.com for assistance. 

Still have a question? Please contact us!

Why doesn't my iPad fit in my Osmo iPad base?

Letitia -

As long as you have an iPad other than the Pro 12.9-inch, the Osmo iPad Base will fit your iPad.

It's possible that you need to switch the Base inserts to accommodate yours. If this is the case, please follow the simple instructions in this video. Suggest getting a pencil with eraser ready to do this:https://youtu.be/vVK8R9N-Dh4

If, for any reason, you still have a question about adjusting the inserts, please reach out to support@playosmo.com for assistance. 

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