Why doesn't my iPad fit in my Osmo iPad base?

As long as you have an iPad *other than the Pro 12.9-inch*, the Osmo iPad Base will fit your iPad.

It's possible that you need to switch the Base inserts to accommodate yours. If this is the case, please follow these simple instructions in this video here. Suggest getting a pencil with eraser ready to do this:
[https://youtu.be/vVK8R9N-Dh4](https://youtu.be/vVK8R9N-Dh4)

If, for any reason, you still have a question about adjusting the inserts, please reach out to support@playosmo.com for assistance. 

Still have a question? Please contact us!

Why doesn't my iPad fit in my Osmo iPad base?

Letitia -

As long as you have an iPad *other than the Pro 12.9-inch*, the Osmo iPad Base will fit your iPad.

It's possible that you need to switch the Base inserts to accommodate yours. If this is the case, please follow these simple instructions in this video here. Suggest getting a pencil with eraser ready to do this:
[https://youtu.be/vVK8R9N-Dh4](https://youtu.be/vVK8R9N-Dh4)

If, for any reason, you still have a question about adjusting the inserts, please reach out to support@playosmo.com for assistance. 

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